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Proprietary TRAINING DEVELOPED FOR Businesses
workplace training proven to enhance any employee and role
Investing in workplace skills training is an essential business strategy for addressing talent/skills shortages and retaining valued employees. Even more critical is the need to invest in industry-demanded workplace training that is practical and immediately transferable to all participants' workplaces.
Foundational and advanced training programs taught by Melissa Dunkley at ResultsNOW have proven to be highly effective and sought-after for two decades by business people from diverse industries.
LEADERSHIP Program - What YOU will learn and gain
Applied Leadership Program
Program for developing stronger leaders, team leads and managers through essential leadership skills.
What you will learn:
- Clear interactive communication,
- Conflict resolution and problem-solving,
- Delegation model,
- The foundations for high-performing teams,
- 4-step coaching system,
- Mentoring for advancement,
- Critical thinking, assessment skills, and gap analysis,
- 3-step reporting model,
- Project management basics
- Highly effective meeting management,
and...
- BONUS: Traction Coaching between training sessions to support training implementation.
What you will gain:
Action-orientated leadership mindset, stronger teamwork, deliberate concise meetings, organized and intentional projects, positive collaborative teams, and coachable culture, including proven proprietary tools that make a significant difference in how people effectively perform on the job.
Learn More
Action-orientated leadership mindset, productive communication, and delegation, positively influencing others and creating a coachable culture, inclusive of proven IP tools that make a significant difference in how people can more effectively perform on the job.
Communication Program - What YOU will learn and gain
Additional Information
Applied Communications Skills Program Overview:
Pre-program assessment to ensure participants maximize benefits from training and confirm time commitment.
Introduction to communication. Define communication, how miscommunication happens and the need for clarifying tools to support strong connections with others.
Phase 1: Self-assessment skills. Personal communication style, common habits, and overcoming barriers.
Phase 2: Self-management strategies. Learning personal productivity and prioritization strategies. Lessons for improving oral communication through self-awareness, asking effective questions, adaptability, evaluation skills and accepting feedback, stress management, task management, time management, critical thinking, and problem-solving,
Phase 3: Team skills: Learning conflict management strategies, working with others, presentation skills, goal setting, understanding and acquiring EQ skills: i.e. empathy, identifying emotions, active listening, collaboration skills, and seeking understanding.
Phase 4: Applying new strategies to your job situations. Implementation of all job-required forms of communication i.e., emails, text, meetings, reporting to supervisor/manager, taking directions and asking for help or clarity.
Program wrap-up and next steps. At the end of the program, you will receive:
- Personal written evaluation from the instructor on areas of strengths and areas for improvement
- Recommended reading and/or exercises to help strengthen any weaker skills needing improvement
- A certificate of completion
Bonus: Introduction to the Traction coach process. Traction coaching is your (between sessions) support for skills implementation to your specific job situations.
Coaching and Training Programs
*Funding may be available for you and your employees. Contact us for more information.